Rogers, iPhone and the dreaded kCFErrorDomainCFNetwork Error 302

2008/08/23

Many people recently (including myself) had experiences difficulties with Web access on the iPhone. Quite often the following error message pops up:

Usually repeating the web page access helps. Sometimes you have to try third time or wait few minutes.

This has nothing to do with signal strenght – as you can see, there are 4 bars and 3G is on. I saw it happen on Edge as well. Reseting the phone sometimes helps, but it is hard to say whether because of the reset or time delay ..

Most people think this is network problem with Rogers data network and I tend to agree. If it was an iPhone or Safari issue, it would not go away with retrying – I think.

It also happens in more than just Safari: the weather does not get updates, Mail fails fetching the last state and so on.

Here are some threads on the issue:

http://discussions.apple.com/thread.jspa?threadID=1622181&tstart=0

http://www.iphoneincanada.ca/forums/showthread.php?p=21624

It would not be first time when Rogers would be using paying customers as beta testers of the service. Few years back when hispeed internet was introduced, I remember frequent outages and spending time with their (not so great) techsupport. Eventually, they must have learned how to do it or build up capacities because it went away.

Let’s hope the same happens with the 3G data network. And it better happens quickly, because this service sucks, dear Rogers …

If you are seeing the same issue, please open the ticket with both Rogers and Apple (to create some pressure).